Hosting review

Our experience with Host Upon

We've been using Host Upon ourselves for over 10 years (they host this website!) and we've never been let down. They offer a 30 day money back guarantee and top-notch customer support.

Host Upon

Our rating

4.0 / 5

Recommended

Reviewed by the PremiumPress team.

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Why it tops our list

PremiumPress has used Host Upon as its own host for over a decade. This website runs on it, and that is the main reason it tops our list.

We use what we recommend. This is not purely an affiliate relationship.

In practice it means every PremiumPress theme has been stress-tested on Host Upon's servers long before it reaches a customer's site. If you are launching a directory, auction, dating or classifieds site and want one less thing to worry about, that track record carries real weight.

Pros

  • Hosts PremiumPress itself — 10+ years and counting
  • 30-day money-back guarantee
  • Top-notch customer support

Cons

None reported by our team.

About this review

Reviewed by
PremiumPress team
Our rating
4.0 / 5
Our verdict
Recommended
Shared hosting from
$2.95/mo
Money-back guarantee
30 days
In-house chat, ticket & phone
24/7
Free site migration
< 24 h
premiumpress.com
Host Upon homepage screenshot
Host Upon homepage

Plans and pricing

PlanBest forFrom
SharedNew sites, small budgets$2.95/mo
WordPressOur pickPremiumPress themes — LSCache, auto-updates, WP firewall, malware scanning$4.95/mo
ResellerAgencies and freelancers hosting client sites$19.95/mo
Managed CloudSites that have outgrown shared hosting$39.95/mo
VPSRoot access, full cPanel/WHM control$49.95/mo
DedicatedCustom firewall, dedicated resources$175/mo

Best plan for PremiumPress themesWordPress hosting at $4.95/mo — LSCache, automatic updates and a WordPress firewall are included.

Our review, in detail

Who is Host Upon?

Host Upon is a privately owned hosting company based in Toronto. It sets itself up as an alternative to the large publicly traded hosts.

Its support team is entirely in-house, and the company sells itself on that point: "in-house support with nothing outsourced."

There are six types of hosting: shared, WordPress, VPS, reseller, dedicated and managed cloud. Prices start at around $2.95/month for basic shared hosting and go up to $175/month for a dedicated server with a custom firewall and dedicated resources.

WordPress features and performance

Every plan runs on pure SSD storage and uses cPanel to manage the account.

The WordPress plan costs $4.95/month and adds:

  • LSCache content caching
  • Automatic updates for WordPress core and plugins
  • A built-in WordPress firewall
  • Real-time malware scanning

If you need more, there are three steps up:

  • Reseller, $19.95/month. For agencies and freelancers who host several client sites under one account and bill them separately.
  • Managed Cloud, $39.95/month. For sites that have outgrown shared hosting but don't want the responsibility of full root access.
  • VPS, $49.95/month. Root access and full cPanel/WHM control, for anyone who wants to run their own server.

Host Upon also includes a free website builder called SitePad, with over 500 ready-made themes. It is handy if you want a basic site up before you have installed WordPress.

cPanel and migrating from another host

cPanel is the control panel on every plan. If your current host uses cPanel too, moving to Host Upon is generally a like-for-like move.

That matters if you already know your way around cPanel and don't want to spend time learning a new dashboard.

Support and guarantees

Every plan has a 30-day money-back guarantee with no questions asked.

Website migrations are free, and Host Upon says it completes them within 24 hours. That is useful if you are moving an existing PremiumPress site. A slow or botched migration is one of the more common ways a site owner loses traffic during a switch.

Support is open 24/7 by live chat, ticket and phone. Because the team is in-house, the quality of the answers tends to be more consistent than at larger hosts that pass support to third parties. The person answering your ticket is more likely to understand the server and your own setup.

Email hosting is included on every plan. A business site needs a professional @yourdomain address for order confirmations and customer enquiries.

Ready to get started with Host Upon?

WordPress hosting at $4.95/mo — LSCache, automatic updates and a WordPress firewall are included.

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This review is our own opinion, based on our experience and feedback from our customers. Your experience may differ.